Privacy Policy

Effective Date: September 20, 2025
Contact: hello@lyvzenergy.com
Address: 5335 Robinhood Village Dr., Suite 154, Winston-Salem, NC 27106

1) Scope

This Policy explains how we collect, use, disclose, and protect personal information (“Personal Information”) online and offline in connection with our Services. Use of the Services is governed by our Terms of Use.

2) Notice at Collection (CCPA/CPRA-Style Summary)

We collect the following categories of Personal Information for the business/commercial purposes below and share/disclose as stated. We do not sell Personal Information for money. Certain ad/analytics uses may be deemed a “sale” or “sharing” under state laws; opt-outs are honored (see Section 7).

Category: Identifiers
Examples: name, email, phone, postal address, IP, device IDs, account IDs
Primary Purpose: operate Services; fulfill orders/subscriptions; support; security/fraud; marketing (with consent); compliance
Disclosed To:
processors (ecommerce, payments, email/SMS); analytics/ad partners; shipping/3PL; affiliated entities; lawful authorities

Category: Customer Records
Examples: account profile, preferences, order history, returns
Primary Purpose: account/service; customer support; personalization
Disclosed To:
processors; affiliates

Category: Commercial Data
Examples: products viewed/purchased, subscription status
Primary Purpose: fulfillment; recommendations; analytics
Disclosed To:
processors; analytics

Category: Internet/Network
Examples: pages viewed, clicks, referrers, session data, cookies/pixels/SDKs, approximate location
Primary Purpose: performance; security; analytics; advertising/retargeting
Disclosed To:
analytics/ad partners; security vendors

Category: Geolocation (approx.)
Examples: coarse location via IP; precise only with permission
Primary Purpose: localization; fraud prevention; ads (where permitted)
Disclosed To:
processors; analytics/ad partners

Category: UGC/Program Data
Examples: photos, videos, handles, sizes (ambassador), sweepstakes entries
Primary Purpose: programs; marketing (with license); compliance
Disclosed To:
processors; affiliates

Category: Sensitive Data (limited)
Examples: precise geolocation (opt-in); payment tokens via processor; age gate; limited health fl ags for event catering
Primary Purpose: eligibility/age gating; payment; safety/compliance; not used for secondary purposes without consent
Disclosed To:
processors; compliance vendors

Retention. We retain Personal Information as needed for the purposes above, legal/tax requirements, dispute resolution, and security; then delete or de-identify.

Financial Incentives. If we offer a discount, reward, or benefit in exchange for your personal information (e.g., email/SMS signup), we will present the material terms at the point of offer, including how to opt in and how to withdraw at any time. We reasonably value the data based on the good-faith estimate of the benefit to LYVZ (e.g., anticipated revenue from marketing) and the cost of the incentive. Participation is voluntary and you may opt out without losing any non-promotional service features.

3) Categories & Sources

  • You provide: contact details, shipping/billing, payment (processed by PCI-compliant processors), account credentials, preferences, communications, survey/sweepstakes entries, ambassador/affiliate info.
  • Automatic: IP, device/browser data, pages viewed, session and clickstream, cookies/local storage/SDKs, beacons, crash logs, approximate location from IP.
  • Third parties: ecommerce platform, payment processors, analytics/ad partners, fraud/security vendors, 3PL/shipping, social platforms, and public sources.

We create aggregated/de-identified data and do not re-identify except as permitted by law.

4) How We Use Personal Information

We use Personal Information to:

  • Provide/operate the Services
  • Fulfill orders/subscriptions and process payments
  • Deliver customer support
  • Personalize and recommend products
  • Run recurring marketing campaigns (email/SMS/push/ads) with consent and user choices
  • Perform analytics, testing, and optimization
  • Prevent fraud and secure systems
  • Operate events, ambassador/affiliate, and sweepstakes programs
  • Comply with law, audits, and enforcement obligations
  • Support corporate transactions (M&A, financings, restructurings)

5) Sharing & Disclosures

We share Personal Information with:

  • Service providers/processors (payments, hosting/CDN, support, email/SMS, analytics/measurement, ad tech, shipping/3PL, returns, security/fraud)
  • Affiliates/successors for business operations or corporate transactions
  • Legal/safety recipients as required by law or to protect rights/safety
  • At your direction (e.g., linked accounts, public UGC)

We do not sell Personal Information for money. Some ad/analytics uses may be deemed a “sale” or “sharing”; see rights in Section 7.

6) Cookies, Flash/Local Storage, Beacons & Preference Center

We use cookies, local storage (including Flash/local shared objects where applicable), SDKs, and web beacons to:

  • Operate the Site
  • Remember user choices
  • Measure site performance
  • Personalize content
  • Deliver and measure advertising

Manage preferences at /cookies (category toggles; strictly necessary always on). We honor Global Privacy Control (GPC) and recognize opt-out signals where required. Blocking cookies may impact functionality.

We respond to Global Privacy Control (GPC) signals and, where supported, treat them as an opt-out of “sale”/“sharing.” At this time, industry standards for Do Not Track (DNT) are not uniform, so we do not respond to DNT signals.

7) Your State Privacy Rights (CA/CO/CT/UT/VA and others as they come online)

Subject to verification and exceptions, you may have rights to access, know, correct, delete, obtain a portable copy, and opt out of:

  • (a) “sales”/“sharing” (cross-context ads),
  • (b) targeted advertising, and
  • (c) certain profiling.

How to exercise: email hello@lyvzenergy.com or use footer links (“Do Not Sell or Share My Personal Information” and /cookies).

  • Authorized agents: permitted with proper authorization and identity verification.
  • Appeals (CO/VA, etc.): email hello@lyvzenergy.com with subject “Privacy Appeal”; we respond within statutory timelines.
  • Nevada: do-not-sell requests via hello@lyvzenergy.com.

We will verify requests using information reasonably related to your account or recent interactions.

8) SMS & Email Marketing (Recurring)

Opt-in required. Message/data rates may apply. Text STOP to opt-out; HELP for help. Email unsubscribe links included. Transactional messages may continue as permitted.

9) Security & Retention

We use administrative, technical, and physical safeguards appropriate to the data (TLS in transit, access controls, least-privilege, monitoring, vulnerability management, incident

response). No system is perfectly secure. We retain data for the periods noted above and delete or de-identify thereafter.

10) Children

We do not knowingly collect Personal Information from children under 13. Parents may contact hello@lyvzenergy.com to request deletion.

11) International Users

We process data in the United States. By using the Services from abroad, you consent to U.S. processing and acknowledge local laws may differ.

12) Changes

We may update this Policy. Material changes will be posted with a new effective date and, where required, notified/consented. Continued use = acceptance.

13) Contact

hello@lyvzenergy.com
LYVZ LLC
5335 Robinhood Village Dr., Suite 154 Winston-Salem, NC 27106